REFUND & BOOKING POLICY
BOOKINGS: To secure a date, a deposit is required. The deposit is non-refundable and non-transferable. Please be advised, dates and scheduled makeup times will only be reserved when a deposit is received.
BOOKING TIMES: The booking email will contain a start time and end time initiated and approved by the client. Each makeup application requires a certain length of time to be finished. When reserving your date, book accordingly. Any additional makeup needs outside of the booking email will only be performed at the discretion of the makeup artist. All persons involved in makeup appointments need to be available at the scheduled time of said appointment. All makeup for more than one person must be at the same location and consecutive in time (no gaps in between).
CONSULTATION: A Trial Session does NOT ensure booking. Prior to the Wedding / Events, Hossi Beauty will perform the “Initial Consultation”, to determine make-up colors and application method, per the requirements of the Client. It is highly recommended to bring at least (3) images for each hair and makeup look. Consultations are limited to one look, one hour, additional fee for additional looks. Consultations are held in-studio, Monday through Friday ONLY. Trial Sessions are NOT refundable.
PAYMENT: In full consideration for all services rendered by the Artist at the location, the Client agrees to make the following payments in CAD funds to the Artist.
DEPOSIT: In order to secure the date/time a deposit is required, NO EXCEPTIONS.
In order to secure the date, a non-refundable deposit, is required, (not including consultation), this will be considered a separate booking.
The remaining balance is due on the day of the booking as one payment – NO EXCEPTIONS. The person(s) responsible for the entire balance of payment is the person(s) who has agreed to the booking details.
Acceptable forms of payment are: CASH
TRAVEL RATE: There is a $1.00 per km travel fee (round trip) for all bookings in addition to a $30 dollar flat travel fee no matter the KM distance.
PARKING FEES: Where Parking, Toll Roads, Valet may be incurred, the amount will be due for payment on the day of the event.
CANCELLATION POLICY: In the event of Cancellation, (1) Month notice is required, if sufficient notice is not provided before scheduled event, a cancellation fee of $50 is required. For bridal contracts, cancellation notice is required within 90 days of the event, if sufficient notice is not provided before scheduled event, the balance will be owed in full. Since deposits are non refundable and non transferable, the Client cannot request the deposit back even if canceled with more than a month's notice for both brides and non brides.
REFUNDS: If a client cancels the booked event or any service discussed, the deposit will not be refunded or transferred. If Makeup Artist cancels at any time or be unable to perform her duties for any reason, the deposit paid will be refunded by ETF within two (2) weeks. There are NO refunds after service(s) have been paid for and/or event is completed. Do to this fact; Hossi Beauty HIGHLY encourages clients to do an initial consultation to determine whether they would like to book us for their event.
DELAYS: A late fee of $15.00 will be charged for every 15 minutes of delay when a client is late for the scheduled time.
NO SHOW: Hossi Beauty is not responsible for no show parties. Once the agreement has been concluded and a deposit has been received. Signer will be responsible to pay in full for all parties that fail to show up for their appointment time.
DOUBLE BOOKING CLAUSE: Due to potential scheduling conflicts, if any person is not available for an appointed booking time, then his or her makeup/hair may be canceled (at the sole discretion of the makeup artist) and all deposit monies are non-refunded.
ADDITIONAL TIME SPENT: If artist exceeds allocated time provided for the booking for any reason, an additional $25 per 15 minutes.
EVENT DATE/TIME/LOCATION CHANGE POLICY: At client’s request, the event date/time/location may be changed. Travel Fees will apply.
AIRFARE AND ACCOMMODATIONS: All costs for travel to a booked event are to be paid by Client. Costs may include, but are not limited to: Airfare, Hotel, Transportation, Service Incidentals and all Taxes. Artist will furnish any and all receipts and invoices of all charges and/or payments made toward balance by Client. Client is responsible for reserving lodging the night preceding the event.
SERVICE LOCATION AND REQUIREMENTS: Location of service for the day-of-event will be at the discretion of the client, but there are certain requirements the makeup artist needs to complete the makeup/hair. A “set up” table/work area needs to be made available for the makeup artist at said location. Working electrical outlets must also be made available for use. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly.
SATISFACTION: Makeup/Hair will be completed to client’s satisfaction, but is not to exceed allotted makeup/hair time. Ample time is given for each makeup/hair upon booking. Acceptance of completed makeup/hair application by client is acknowledgement by client that makeup is done to his / her satisfaction.
HAIR SERVICES: Blow-dry is NOT included for any styling services (such as bridal or non-bridal up-do and hair styling appointments), hair must be 100% dry for any and all appointments. If hair is damp, $25.00 blow-dry fee will be added to your service.
LIABILITY: All brushes and makeup products are kept sanitary and are sanitized between every makeup application. Any skin condition should be reported by the client to the makeup artist prior to cosmetic application, and if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release Hossi Beauty ( Christine Nigoghssian) from liability for any allergic reaction or injury suffered by Client and/or Client’s Party due to cosmetics, oils, metals, latex or any ingredients if not mentioned prior to application. All minors must have an adult’s consent before entering into any agreement with Makeup Artist.
ADVERTISING: Client agrees to allow Christine Nigoghossian and Hossi Beauty to take before and after pictures to use for promotional use for advertising purposes on its website and other promotion materials. The booking confirmation serves as a release to client(s), photographers / videographer and authorizes them to release to Christine Nigoghossian and Hossi Beauty and Agents, and Staff any photograph / recordings to use on any promotional material deemed necessary.
ENTIRE AGREEMENT: This agreement represents all the terms and conditions agreed upon by the parties. No other understanding or representations, oral or otherwise, regarding the agreement shall bind any of the parties.
MISCELLANEOUS: In any action or proceeding involving a dispute between the Client and the Artist arising out of the above mentioned and booking confirmation agreement, the prevailing party will be entitled to receive from the losing party reasonable attorney’s fees.
